Intake Information
Ready to Take the Next Step?
At Intown Counseling & Wellness, we’re here to support you on your journey to personal growth and well-being. We recognize that seeking professional help is a meaningful decision, and we are dedicated to making the process of finding the right therapist as seamless and supportive as possible. To book a session or to learn more about our comprehensive services, please call us at (404) 478-9890. For even quicker assistance, you can submit your appointment request directly through our website at https://intowncounseling.com/contact-us.
When you reach out, one of our team members will conduct a brief intake over the phone or via email to better understand your unique needs. This allows us to connect you with a therapist who is best equipped to support your specific goals. Our diverse team of highly trained clinicians brings a wealth of experience across a variety of therapeutic approaches, ensuring you receive the personalized care and understanding you deserve.
If you have a particular therapist in mind, please don’t hesitate to mention their name during your call, and we will do our utmost to accommodate your request. We encourage you to explore our staff bios on our website, where you can gain insights into the unique areas of expertise and passions each clinician offers.
At Intown Counseling & Wellness, your well-being is our top priority. We offer flexible scheduling options, including daytime and evening appointments Monday through Friday, with select therapists available on Saturdays. We’re here to walk alongside you as you take this important step toward a happier, healthier you.
Our Fees (In Office & Telehealth):
- Initial Consultation: $255
- Individual Psychotherapy: $165
- Family/ Couple Psychotherapy: $195
- DBT Skills Group: $80
- Claiming Happiness Support Group: $80
Payment for each session is due at the conclusion of your appointment. We accept various payment methods, including cash, Visa, MasterCard, Discover, and American Express. Upon request, we can provide a receipt; however, please note that requests must be made within 14 days of service, and we cannot issue receipts for multiple dates of service over an extended period.
Effective March 2018, we require all clients to keep an active credit card on file. This may be charged in specific circumstances, including missed or canceled sessions without 24-hour notice, as well as co-payments and deductibles.
Cancellation Policy
At Intown Counseling & Wellness, we deeply value both your time and the time of our therapists. If you are unable to attend your scheduled in-person or telehealth appointment, we kindly request at least 24 hours’ notice. To cancel or reschedule, please email your therapist directly. If we do not receive notice at least 24 hours in advance, a $95.00 late cancellation/no show fee will be applied. Please be aware that insurance companies do not reimburse for missed or canceled sessions.
This cancellation policy is designed to protect the availability of our therapists. Each therapist sets aside specific times for their sessions, and without adequate notice, that time cannot be offered to others in need. By adhering to this policy, we can continue providing high-quality, accessible care for all our clients, ensuring a balanced and sustainable practice.
Insurance
Intown Counseling & Wellness accepts several insurance plans, including Blue Cross & Blue Shield, Amerigroup, and PeachCare. After submitting your appointment request, you’ll provide your insurance information, and we will verify your benefits with your provider. If we are in-network, you will be responsible for your co-pay or deductible at the time of service. If we are out-of-network, you may still receive partial coverage. In this case, you will pay the full session fee upfront, and we will provide a Superbill, which you can submit to your insurance for potential reimbursement. Many of our clients successfully utilize out-of-network benefits without issues.
Navigating Insurance
We’re here to help you navigate the insurance process. For in-network plans, we have established agreements with insurers that typically result in lower out-of-pocket costs for you. If you are using out-of-network benefits, we will provide the necessary documentation (Superbill) for you to seek reimbursement. While we strive to verify your benefits accurately and provide the best information available, please keep in mind that insurance policies are contracts between you and your carrier, and verifying benefits does not guarantee payment. If you have any questions or need further assistance regarding our services, fees, or insurance options, please reach out. We’re here to support you.
First Session Information & Important Paperwork
We are pleased that you selected Intown Counseling & Wellness and we are sincerely looking forward to assisting you. Because counseling involves a professional relationship, we need to agree on the terms of our work together. Prior to your first appointment, we will need you to review and sign the following four forms, including the Client Information & Consent for Services Form, which represents your understanding of and agreement with our terms of service. Also, please complete an Intake Form, the Credit Card Authorization and Cancellation Policy forms. We will also provide you with a Good Faith Estimate prior to your initial appointment, in accordance with the No Surprises Act. If you have any questions and/or require clarification, please be sure to ask.
Intake Form(s):
- Client Information & Consent for Services
- Adult Intake (18+)
Child/ Adol. Intake (17 & under)
Couple Intake - Credit Card Authorization
- Cancellation Policy
Additional Form(s):
Notice(s):
Inclement Weather & Local Emergency Policy
In the case of inclement weather or a local emergency, please visit our Facebook page for the latest information. If you don’t feel comfortable commuting to our office during either inclement weather or a local emergency, a telehealth appointment may be possible. Although, if phone and/ or internet services are not available, it can be assumed that your appointment will need to be rescheduled to a later time.
Community Resources
NAMI, the National Alliance on Mental Illness is the nation’s largest grassroots mental health organization dedicated to building better lives for the millions of Americans affected by mental illness. What started as a small group of families gathered around a kitchen table in 1979 has blossomed into the nation’s leading voice on mental health. Today, NAMI is an association of hundreds of local affiliates, state organizations and volunteers who work in our community to raise awareness and provide support and education that was not previously available to those in need. https://www.nami.org/Home The NAMI HelpLine can be reached Monday through Friday, 10 a.m. – 10 p.m., ET. Call 1-800-950-NAMI (6264), text “HelpLine” to 62640 or email them at [email protected]
988 Suicide and Crisis Lifeline – 988 is the new three-digit dialing code connecting people to the existing National Suicide Prevention Lifeline (now the 988 Suicide and Crisis Lifeline) where compassionate, accessible care and support is available for anyone experiencing mental health-related distress — whether that is thoughts of suicide, mental health or substance use crisis, or any other kind of emotional distress. People can also dial 988 if they are worried about a loved one who may need crisis support.
DeKalb Community Service Board (CSB) is a community-based behavioral health and developmental disabilities services organization located in metropolitan Atlanta. Dekalb CSB offer a full range of mental health services, developmental disabilities programs and substance abuse treatment to more than 11,000 citizens who are uninsured and underinsured. As a public, not-for-profit organization, the DeKalb CSB operates more than 20 locations in DeKalb County. Their staff of physicians, nurses, clinicians and support personnel is dedicated to helping their clients and their families. https://dekcsb.org
Ridgeview Institute has earned a national reputation for care and service since opening in 1976. They have two campuses in Smyrna & Monroe, GA. They offer many services including inpatient services, a partial hospital program (PHP) and an intensive outpatient program (IOP). https://ridgeviewinstitute.com
Peachford Hospital is located in Dunwoody, GA and offers a safe and nurturing environment for individuals looking for hope and healing from emotional, psychiatric and addictive diseases. They offer many services including inpatient services, a partial hospital program (PHP) and an intensive outpatient program (IOP) https://peachford.com
Caron is centered on family-focused addiction treatment and recovery plans. Their full-time, on-site, highly credentialed staff and comprehensive inpatient rehab programs meet people where they are. Whether a patient needs residential assessment, detox, inpatient addiction treatment, or long-term recovery support, they address individualized needs and circumstances. https://www.caron.org
Talbott Recovery offers outpatient addiction treatment programs to provide professional, compassionate, private outpatient addiction treatment that provide the tools to find a better way to live. Their program allows you to live in your own residence and to visit one of Talbott’s locations 5 days per week for one month – 3 or 6 hours per day depending on the program’s treatment strategies. https://talbottcampus.com
Hillside focuses on children, adolescents and young adults ranging in age from 11 to 24. Hillside’s services resolve family issues by helping children with mental illness move more successfully through adolescence into adulthood. With a staff fully trained in Dialectical Behavior Therapy (DBT), Hillside treat children who have not responded to other treatment modalities. They offer community-based services and residential programs to reach children and teens where they are – at home, school and in the community. https://hside.org
Skyland Trail has a unique psychiatric residential and day treatment program for adults and residential treatment program for adolescents. Skyland Trails offer longer lengths of stay, giving clients and their families with the time and space they need to recover. Clients are matched with a tailored mix of evidence-based and supportive therapies to help them move forward on their own unique path to wellness. https://www.skylandtrail.org
Emory University Hospital at Wesley Woods is a 44- bed hospital for adult psychiatric care for adults 18 years and older who are experiencing a mental health crisis. Their hospital has inpatient beds, inpatient and outpatient electroconvulsive therapy (ECT) services, ketamine infusions and transcranial magnetic stimulation (TMS) services, an Outpatient Geriatric Psychiatry Partial Hospitalization Program and an Adult Intensive Outpatient Program. Their adult psychiatric inpatient units utilize best practices for the treatment of psychiatric diagnoses, including mood and psychotic disorders. The goal of our inpatient care is diagnostic assessment, initial treatment, and crisis stabilization allowing the patient to safely transition from inpatient care back to the community. https://www.emoryhealthcare.org/locations/hospitals/emory-university-hospital-wesley-woods/index.html
Georgia Vocational Rehabilitation Agency (GVRA) helps people with disabilities find and maintain employment. As every individual person is different, so too are the services GVRA offers. Some people may just need hearing aid while others may need help going to college while others may assistive technology like screen readers or text magnifiers while others still might need additional training. https://gvs.georgia.gov